Effective Date: August 4, 2025

By visiting www.theetaxfixer.com you are consenting to The Tax Fixer Refund Policy, if you make a purchase of any kind.

Applies To: All services offered, including IRS Investigations, Financial Evaluations, Tax Preparation, and Mentorship Programs.

Due to the nature of the services provided, all sales are final and non-refundable once payment has been submitted. When you retain The Tax Fixer, you are not purchasing a tangible product — you are securing exclusive access to our professional expertise, time, and analysis.

Service Standard Delivery Timeline IRS Investigation within 14 - 21 business days of full payment and document receipt Financial Evaluation Conducted on your scheduled appointment date Tax Preparation within 10 business days of receiving all required documents Mentorship / Coaching as outlined in your individual program agreement.

Your payment secures your place on our calendar and reserves time that cannot be offered to another client. Failure to provide documents or delays on your end do not qualify for a refund. If you're not ready to move forward, please wait to pay.

Once:

• A consultation has occurred,
   
• A Financial Evaluation appointment has taken place,
   
• A tax strategy has been shared verbally or in writing,
   
• A service has been initiated or completed,
   

No refunds will be issued.

We allow one (1) reschedule with at least 24 hours’ notice. No-shows or late cancellations forfeit your fee. If you ghost us for more than 10 business days, your file will be placed on inactive hold and your payment will be forfeited.

We take chargebacks seriously. If you file a chargeback for services already rendered, we will pursue:

• Legal action for Theft of Services under California law
   
• Collection of all attorney’s fees, court costs, and lost income
   
• Reporting to credit bureaus if applicable
   

All clients agree to these terms before paying.

We want clients who are ready, informed, and serious about solving their tax problems — not tire-kickers. Please reach out before booking or paying if you need help understanding your service options.

📧 Email: info@theetaxfixer.com